....and where to access help if we're closed
Our Opening Hours
The practice is open from 8.00am-6.30pm Monday-Friday (telephone lines open from 8.30am)
Excluding public holidays
Across our Primary Care Network (PCN), we are able to offer our patients access to routine GP and practice nurse appointments during the evenings and on Saturdays. Our Primary Care Network is made up of the following surgeries;
- Church Street Medical Practice, Tewkesbury
- West Cheltenham Medical, Cheltenham
- Mythe Medical Practice, Tewkesbury
- Staunton and Corse Surgery
- Newent Doctors Practice
Enhanced access appointments will take place Monday-Friday 6:30-8:00pm and Saturday 9.00-1.00pm at one of the practices above. Saturday afternoon appointments are also available in Gloucester.
Church Street Medical are offering appointments every Tuesday, plus some Friday evenings and Saturday mornings. Appointments can be booked in advance during our usual opening hours.
To provide the highest quality of care under this enhanced access offer, our five PCN practices have entered into a Data Sharing Agreement which ensures confidentiality and information governance. This means that your personal medical information will only be available to the consulting clinician and will automatically be recorded in your own medical records if you are registered at another practice in the PCN.
Outside of our opening times, all calls to the practice will be redirected to the NHS 111 service.
111 is the NHS non-emergency number. It’s a fast, easy and free way to access medical help when you need it quickly but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
If you need to go to A&E, NHS 111 will book an arrival time. This might mean you spend less time in A&E.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.