The practice is open from 8.00am-6.30pm Monday-Friday 

Excluding public holidays


Enhanced Access

Across our Primary Care Network (PCN), we are able to offer our patients access to routine GP and practice nurse appointments during the evenings and on Saturdays.  Our Primary Care Network is made up of the following surgeries;


  • West Cheltenham Medical, Cheltenham
  • Church Street Medical, Tewkesbury
  • Mythe Medical Practice, Tewkesbury
  • Staunton and Corse Surgery
  • Newent Doctors Practice


Enhanced access appointments will take place Monday-Friday 6:30-8:00pm and Saturday 9.00-1.00pm at one of the practices above. Saturday afternoon appointments are also available in Gloucester.

West Cheltenham Medical are offering appointments every Wednesday, plus some Friday evenings and Saturday mornings.  Appointments can be booked in advance during our usual opening hours.

To provide the highest quality of care under this enhanced access offer, our five PCN practices have entered into a Data Sharing Agreement which ensures confidentiality and information governance. This means that your personal medical information will only be available to the consulting clinician and will automatically be recorded in your own medical records if you are registered at another practice in the PCN.

To find out more about PCNs, please watch this video from NHS England or visit the TWNS PCN Facebook page.


Outside of our opening times, all calls to the practice will be redirected to the NHS 111 service.


111 is the NHS non-emergency number. It’s a fast, easy and free way to access medical help when you need it quickly but it’s not a 999 emergency.

You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

If you need to go to A&E, NHS 111 will book an arrival time. This might mean you spend less time in A&E.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


For more information click here.

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.


Medical emergencies can include:


Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.


Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.